.nts-ticket-form-wrapper,.nts-ticket-status-wrapper{max-width:800px;margin:0 auto;padding:30px;background:#fff;border-radius:8px;box-shadow:0 2px 10px rgba(0,0,0,.1)}.nts-ticket-form-wrapper h3,.nts-ticket-status-wrapper h3{margin-top:0;margin-bottom:25px;color:#333;font-size:24px}.nts-form-group{margin-bottom:20px}.nts-form-group label{display:block;margin-bottom:8px;font-weight:600;color:#333}.nts-form-group .required{color:#e74c3c}.nts-form-group .optional{color:#999;font-weight:400}.nts-form-group input[type="text"],.nts-form-group input[type="email"],.nts-form-group select,.nts-form-group textarea{width:100%;border:1px solid #ddd;border-radius:4px;font-size:14px;transition:border-color 0.3s}input[type="text"]#nts-order-id{min-width:300px}input[type="text"]#nts-order-id::-webkit-calendar-picker-indicator{display:none!important;opacity:0!important;pointer-events:none!important}input[type="text"]#nts-order-id::-webkit-list-button{display:none!important;opacity:0!important}input[type="text"]#nts-order-id::-moz-list-button{display:none!important}input[type="text"]#nts-order-id::-ms-clear{display:none!important}#order-list{min-width:400px}.nts-form-group input[type="text"]:focus,.nts-form-group input[type="email"]:focus,.nts-form-group select:focus,.nts-form-group textarea:focus{outline:none;border-color:#375542}.nts-form-group small{display:block;margin-top:5px;color:#666;font-size:13px}.nts-form-group input[type="file"]{display:none}.nts-file-upload-label{display:inline-block;padding:10px 20px;background:#f5f5f5;border:2px dashed #ddd;border-radius:4px;cursor:pointer;font-size:14px;color:#666;transition:all 0.3s}.nts-file-upload-label:hover{background:#e8e8e8;border-color:#375542;color:#375542}.nts-file-upload-label::before{content:"� ";margin-right:5px}.nts-attachment-list{margin-top:10px}.nts-attachment-item{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;background:#f5f5f5;border-radius:4px;margin-bottom:8px}.nts-attachment-item span{flex:1;font-size:14px}.nts-attachment-item button{background:#e74c3c;color:#fff;border:none;padding:5px 10px;border-radius:3px;cursor:pointer;font-size:12px}.nts-attachment-item button:hover{background:#c0392b}.nts-submit-btn{background:#375542;color:#fff;padding:12px 30px;border:none;border-radius:4px;font-size:16px;font-weight:600;cursor:pointer;transition:background 0.3s}.nts-submit-btn:hover{background:#2a3f32}.nts-submit-btn:disabled{background:#ccc;cursor:not-allowed}.nts-message{margin-top:15px;padding:12px;border-radius:4px;display:none}.nts-message.success{background:#d4edda;border:1px solid #c3e6cb;color:#155724;display:block}.nts-message.error{background:#f8d7da;border:1px solid #f5c6cb;color:#721c24;display:block}.nts-ticket-details{margin-top:30px;padding:20px;background:#f9f9f9;border-radius:4px}.nts-ticket-header{margin-bottom:20px;padding-bottom:15px;border-bottom:2px solid #ddd}.nts-ticket-meta{display:flex;flex-wrap:wrap;gap:15px;margin-top:10px;align-items:center}.nts-ticket-meta span{font-size:14px;color:#666;display:flex;align-items:center;gap:5px}.nts-status-badge{display:inline-block;padding:4px 12px;border-radius:12px;font-size:12px;font-weight:600;text-transform:uppercase}.nts-status-badge.status-in_progress{background:#cce5ff;color:#004085}.nts-status-badge.status-completed{background:#d4edda;color:#155724}.nts-replies{margin-top:20px}.nts-reply{margin-bottom:15px;padding:15px;background:#fff;border-radius:4px;border-left:4px solid #ddd}.nts-reply.admin-reply{border-left-color:#0073aa;background:#f0f8ff}.nts-reply.user-reply{border-left-color:#28a745;background:#f0fff4}.reply-header{display:flex;justify-content:space-between;margin-bottom:10px;font-size:13px}.reply-author{font-weight:600;color:#333}.reply-date{color:#999}.reply-content{line-height:1.6;color:#333}.nts-attachments{margin-top:10px;padding-top:10px;border-top:1px solid #eee}.nts-attachment-link{display:inline-block;margin-right:15px;margin-top:5px;padding:5px 10px;background:#f5f5f5;border-radius:3px;text-decoration:none;color:#333;font-size:13px;transition:background 0.3s}.nts-attachment-link:hover{background:#e0e0e0}.nts-my-account-tickets{padding:20px 0}.nts-ticket-detail{max-width:900px}.nts-ticket-body{background:#fff;padding:20px;border-radius:4px;margin-bottom:20px}.nts-ticket-main-message{padding-bottom:20px;border-bottom:2px solid #eee;margin-bottom:20px}.nts-ticket-main-message h3{margin-top:0;color:#333}.message-content{line-height:1.6;color:#555}.nts-reply-form{margin-top:30px;padding:20px;background:#f9f9f9;border-radius:4px}.nts-reply-form h4{margin-top:0;margin-bottom:15px}.nts-reply-form textarea{width:100%;padding:12px;border:1px solid #ddd;border-radius:4px;resize:vertical;font-family:inherit}.nts-reply-form button{margin-top:10px}.nts-back-link{margin-top:20px}.nts-back-link a{color:#0073aa;text-decoration:none}.nts-back-link a:hover{text-decoration:underline}@media (max-width:768px){.nts-ticket-form-wrapper,.nts-ticket-status-wrapper{padding:20px}.nts-ticket-meta{flex-direction:column;gap:8px}.reply-header{flex-direction:column;gap:5px}}.nts-loading{display:inline-block;width:20px;height:20px;border:3px solid rgba(0,115,170,.3);border-radius:50%;border-top-color:#0073aa;animation:spin 1s ease-in-out infinite;margin-left:10px}@keyframes spin{to{transform:rotate(360deg)}}.nts-lightbox{position:fixed;top:0;left:0;width:100%;height:100%;background:rgba(0,0,0,0);display:flex;align-items:center;justify-content:center;z-index:99999;opacity:0;transition:all 0.3s ease;cursor:pointer}.nts-lightbox.active{background:rgba(0,0,0,.9);opacity:1}.nts-lightbox img{max-width:90%;max-height:90%;object-fit:contain;transform:scale(.8);transition:transform 0.3s ease;cursor:default}.nts-lightbox.active img{transform:scale(1)}.nts-lightbox-close{position:absolute;top:20px;right:40px;font-size:50px;color:#fff;cursor:pointer;line-height:1;transition:opacity 0.3s}.nts-lightbox-close:hover{opacity:.7}