Welcome to Ormau Customer Service
Cookies Policy
Last updated: 01 December 2025
This Cookies Policy explains how Ormau (“Ormau”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit https://ormau.com. By continuing to browse our site, you agree to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience, remember preferences, and enable essential website functions such as checkout, login, and security.
Cookies may be “session cookies” (deleted when you close your browser) or “persistent cookies” (stored until they expire or are removed).
2. How We Use Cookies
Ormau uses cookies for the following purposes:
- Essential Cookies: Required for basic site functionality, such as logging in, adding items to the cart, and completing checkout.
- Performance & Analytics Cookies: Help us understand how users interact with the site and improve speed, usability, and performance.
- Functional Cookies: Remember your preferences (language, region, login status, etc.) to personalize your experience.
- Advertising Cookies: Used to deliver relevant ads on third-party platforms such as Google or Facebook.
- Social Media Cookies: Enable sharing functions and allow login with Google or Facebook.
3. Types of Cookies We Use
- First-party cookies: Set directly by Ormau.
- Third-party cookies: Set by analytics providers (e.g., Google Analytics), advertising partners, or social login providers.
4. Cookies Used for Account & Login
If you log in with Google or Facebook, those platforms may set cookies to authenticate your identity and maintain secure sessions.
- Google Login cookies help verify your Google account.
- Facebook Login cookies enable secure one-click login.
5. Cookies Used for Analytics
We use tools such as Google Analytics to analyze website traffic, improve performance, and understand how customers browse our site.
These tools collect information such as:
- Visited pages;
- Time spent on the site;
- Device and browser type;
- Geographic region (approximate).
This data is aggregated and does not personally identify you.
6. Cookies Used for Advertising
Ormau may use advertising cookies to deliver personalized ads across Google, Facebook, Instagram, and other platforms.
These cookies allow:
- Showing ads relevant to your interests;
- Limiting repeated ads;
- Measuring ad performance.
7. Managing Your Cookie Preferences
You can manage or disable cookies at any time through your browser settings. Please note: disabling certain cookies may affect your shopping and browsing experience (e.g., login, cart, checkout).
Below are guides for common browsers:
- 🔗 Google Chrome
- 🔗 Safari
- 🔗 Firefox
- 🔗 Microsoft Edge
8. Third-Party Tools We Use
We may use third-party services that place cookies on your browser, including:
- Google Analytics
- Google Ads
- Meta (Facebook / Instagram) Pixel
- Cloudflare Security Cookies
- Payment Gateway Cookies (Stripe, PayPal, etc.)
These cookies help ensure secure payments, reduce fraud, and improve website performance.
9. How to Disable Advertising Cookies
You can opt out of targeted advertising here:
10. Changes to This Cookies Policy
We may update this Cookies Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have questions about this Cookies Policy, please contact us:
