Shipping & Delivery Policy

Exclusions: ORMAU offers Free Standard Shipping to eligible street addresses within our serviceable delivery area in the contiguous United States.

1. Estimated Delivery Timeline

Order Processing & Production	12–14 Business Days
International Transit & Logistics	approximately 30 business days
Final-Mile Delivery	approximately 10–15 business days
Total Estimated Delivery Time	52–59 Business Days

2. Delivery Service

Large furniture is delivered to the first-floor entrance or doorstep of the delivery address.

Delivery does not include assembly, installation, room-of-choice placement, or White Glove service

3. Delivery Area

Delivery is available only within ORMAU's serviceable U.S. delivery area. Alaska, Hawaii, U.S. territories, military/diplomatic addresses, P.O. Boxes, and certain remote locations are not supported.

Contact Ormau Support:

Email: support@ormau.com

Phone: +1 (213) 343-2725

Support Ticket: ormau.com/support-ticket

Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA

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