Last Updated: August 22, 2026

This Privacy Policy explains how Ormau INC ("ORMAU", "we", "us", or "our") collects, uses, shares, and protects personal information when you visit ormau.com, place an order, create an account, subscribe to communications, or contact customer support.

1. Who We Are

• Company: Ormau INC
• Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
• Email: support@ormau.com
• Phone: +1 (213) 343-2725

2. Information We Collect

We may collect:

• Contact and account information: such as name, email address, phone number, and account details.
• Order information: including products purchased, shipping address, billing address, and order history.
• Customer support information: including messages and any photos or videos you choose to provide.
• Technical and usage information: such as IP address, browser, device, operating system, pages viewed, referral information, cookies, and similar technologies.
• Payment-related transaction information: from our payment providers. ORMAU does not store full payment card numbers or CVV codes on its own website servers.

3. How We Use Information

We use personal information to:

• Process payments and orders.
• Arrange production, shipping, final-mile delivery, returns, refunds, and warranty support.
• Provide customer service and respond to requests.
• Maintain website security, prevent fraud, and troubleshoot technical issues.
• Improve our website, products, and customer experience.
• Send marketing communications where permitted and manage marketing preferences.
• Perform analytics, advertising measurement, and audience-related activities where permitted.
• Comply with applicable legal, accounting, security, and recordkeeping obligations.

4. How We Share Information

We may share information only as reasonably necessary with service providers that support our business, including:

• Payment processors and payment service providers used at checkout.
• Logistics partners, warehouses, and final-mile carriers for order delivery and returns.
• Website hosting, technology, analytics, customer-service, and advertising service providers.

We do not sell customer contact information.

5. Cookies, Analytics, and Advertising Technologies

We use cookies and similar technologies for functions such as keeping items in your cart, maintaining website functionality, measuring site activity, and supporting advertising and marketing. You may manage browser cookie settings and unsubscribe from marketing emails using the methods provided in those communications. Where required by applicable law, we will request consent before using certain technologies.

6. Payment and Data Security

Checkout and account pages that collect personal or payment-related information are protected using HTTPS/SSL. Payments are processed by third-party payment processors and payment service providers used at checkout. ORMAU does not store full card numbers or CVV codes on its own servers.

7. Data Retention

We retain personal information for as long as reasonably necessary for order fulfillment, customer support, returns, warranties, fraud prevention, legal obligations, accounting, and other legitimate business purposes.

8. Your Choices and Rights

Subject to applicable law, you may contact us to request access to, correction of, or deletion of certain personal information. You may also unsubscribe from marketing emails at any time using the unsubscribe option in the email or by contacting us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will be posted on ormau.com with the updated date.