Welcome to Ormau Customer Service
Legal
Last updated: 01 December 2025
This Legal Notice (“Legal”, “Legal Information”, “Legal Disclosure”) governs your use of the Ormau website
https://ormau.com and all related services.
By accessing or using our site, you agree to comply with all applicable terms, policies, and legal requirements described below.
1. Company Information
Ormau is an international home furnishings brand that operates through our online platform and global logistics partners.
Official Website: https://ormau.com
Email: info@ormau.com
Support Ticket: Submit a Ticket
2. Ownership & Intellectual Property
All rights in and to the website—including its design, content, text, graphics, images, icons, videos, product listings, and branding—are the exclusive property of Ormau.
Unless expressly permitted, you may not:
- Copy, modify, publish, distribute, or reproduce any content;
- Use Ormau trademarks, logos, or product images without authorization;
- Scrape, extract, or automate content for commercial use.
Unauthorized use may result in legal action.
3. Website Accuracy & Availability
Ormau strives to ensure that all product information, pricing, and availability displayed on our website are accurate.
However, we do not guarantee that:
- All product details are error-free;
- The site will operate without interruption;
- Colors or materials will appear exactly as shown due to screen differences.
If an error is identified, we reserve the right to revise or correct information at any time, including after an order has been placed.
4. External Links
Our website may contain links to third-party websites, services, or tools.
Ormau is not responsible for:
- The content of external websites;
- Their privacy or security policies;
- Any loss or damage arising from third-party interactions.
5. Liability Disclaimer
To the fullest extent permitted by law, Ormau is not liable for:
- Delays caused by customs, ports, weather, or carriers;
- Incorrect delivery information provided by customers;
- Loss or damage caused by misuse, improper assembly, or accidents;
- Indirect, incidental, or consequential damages.
You use our website and products at your own risk, and you agree that Ormau’s liability is limited as described in our Terms & Conditions.
6. Legal Compliance
By using our site or placing an order, you agree to comply with all applicable laws and regulations, including:
- Consumer protection laws in your region;
- International shipping and customs regulations;
- Online transaction and payment regulations.
Customers are responsible for ensuring that imported items comply with local laws.
7. Data Protection & Privacy
Your privacy is important to us. Personal data is processed in accordance with our Privacy Policy and Cookies Policy.
🔗 Privacy Policy
🔗 Cookies Policy
8. Terms of Use
Your use of the Ormau website is governed by our Terms & Conditions.
These terms include rules regarding:
- Purchases and payments;
- Production & shipping timelines;
- Return and refund rules;
- Account use and security.
9. Changes to This Legal Notice
We may update or revise this Legal Notice at any time.
All changes become effective immediately upon being posted on this page.
Users are encouraged to review this page regularly.
10. Contact Us
If you have questions regarding legal matters, your rights, or compliance, please contact us:
