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Pricing & Payment

Last Updated: March 17, 2026

This Pricing & Payment Policy explains how Ormau INC (“Ormau”, “we”, “us”, or “our”) displays product pricing, processes payments, applies sales taxes, and ensures secure transactions on https://ormau.com.

By placing an order on our website, you agree to the terms below.


1. Product Pricing

At Ormau, we strive to provide transparent and consistent pricing. All prices displayed on our website:

  • Are shown in U.S. Dollars (USD);
  • Include Standard Shipping to the contiguous United States;
  • Are inclusive of all applicable brokerage fees and handling charges;
  • Exclude applicable sales taxes (calculated at checkout based on destination).

2. Sales Tax

Ormau INC is a U.S. registered entity.

  • Sales Tax Calculation: In accordance with state law, sales tax is required for orders shipped to specific states. This will be automatically calculated at checkout once your shipping address is entered.
  • No Hidden Fees: The price you see at the final checkout stage (Product + Sales Tax) is the final amount you will pay. We do not charge any additional fees after the order is placed.

3. Accepted Payment Methods

To ensure a secure and flexible checkout experience, we accept the following payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, and JCB (Processed securely via Stripe).
  • Digital Wallets: Apple Pay and Google Pay.
  • PayPal: Secure checkout via your PayPal account or PayPal Credit.

4. Payment Security

  • Encryption: Our website uses industry-standard 256-bit SSL (Secure Sockets Layer) technology to encrypt your personal and payment information during transmission.
  • PCI Compliance: All transactions are processed through PCI-DSS Level 1 compliant gateways (Stripe and PayPal).
  • Data Privacy: For your security, Ormau does not store or have access to your full credit card numbers or CVV codes on our servers.

5. Order Confirmation

Upon successful payment, an automated Order Confirmation email will be sent immediately.

It will include your Order Number, an itemized breakdown of costs, and estimated delivery timelines.

If you do not receive this email within 1 hour, please check your spam folder or contact us for assistance.


6. Contact Us

For any questions regarding our Pricing & Payment policies, please reach out to our team:

Company Name: Ormau INC
Email: [email protected]
Support Ticket: https://ormau.com/support-ticket/
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Phone: +1 (334) 820-0132

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Product Details

2-Year Warranty

Built to Last, Guaranteed.

At Ormau INC, we take immense pride in our artisanal craftsmanship. By operating a vertical supply chain with state-of-the-art manufacturing facilities, we ensure every piece meets rigorous internal quality standards. Our 2-year limited warranty is a testament to the durability and quality we build into every detail.

What’s Covered

This warranty protects your investment against defects in materials and workmanship for 24 months (2 years) from the date of delivery:

  • ✔ Structural Integrity: Frame and foundational handcrafted components.
  • ✔ Material Quality: Premature wear of fabrics (under normal residential use) or hardware failure.
  • ✔ Craftsmanship: Issues arising directly from our dedicated manufacturing and finishing process.

Dedicated Quality, Direct Value

By managing our own production in world-class facilities, we eliminate middleman markups while maintaining total control over every stage of development. Each item undergoes a multi-point inspection before it leaves our workshop, ensuring it arrives ready to be part of your home for years to come.

Professional Support

In the rare event of an issue, we make it right. Our U.S.-based support team is here to provide replacement parts, professional repair kits, or a full replacement if necessary—ensuring a seamless experience from purchase to assembly.

Experience the Ormau difference: Professional engineering meets timeless design.

30-Day Returns >

Our Commitment to You

At Ormau INC, we believe that premium design should come with permanent peace of mind. We are committed to providing exceptional value every day, which is why we’ve established our Price-Match Guarantee. You never have to wait for a “seasonal sale” to secure the best deal—you can shop with absolute confidence today, knowing that we stand behind our pricing.

How It Works

If you purchase an item from Ormau.com and we lower the price on our website within 30 calendar days of your original purchase date, we will honor the lower price and refund you the difference.

  • • 30-Day Window: You are protected for a full month following your purchase.
  • • Hassle-Free Credit: The difference will be credited back to your original payment method.
  • • Direct Support: No complicated forms—just a quick message to our support team.

Policy Conditions

  • Applies to the exact same product (identical model, color, and size).
  • Requests must be submitted within 30 calendar days of the order date.
  • Valid for prices currently listed on Ormau.com (excludes Black Friday, Cyber Monday, and final clearance).

How to Claim

Found a price drop? We’ve got you covered. Simply email our support team at [email protected] with your order number. We will verify the details and process your refund within 14 calendar days.

Shop now, live better, and rest easy knowing you got the best price—guaranteed.

30-Day Price-Match

30-Day Price-Match Guarantee

What is Ormau’s Price Match Policy?
As a U.S. registered entity, Ormau INC is dedicated to providing exceptional value. We believe true luxury is the satisfaction of knowing you’ve secured the perfect piece at the right price—without ever compromising on quality, style, or experience.

30-Day Price Protection
If an item you purchased goes on sale on our website, Ormau offers a 30-calendar day price match guarantee from your date of purchase. We will refund the price difference directly to your original payment method.

Guidelines and Limitations:

  • The item must be identical in model, size, color, and configuration.
  • The item must be in stock on our website at the time the price match is requested.
  • Excludes Clearance items, Flash Deals, or promotions like Black Friday/Cyber Monday.
  • Does not apply to bundle promotions or ‘Buy Together’ offers.

*Ormau INC reserves the right to final interpretation of the terms of this Price Match Policy. All approved refunds are processed within 14 calendar days.

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