Shipping & Delivery Policy

Last Updated: March 17, 2026

At Ormau INC, we are committed to delivering premium handcrafted furniture with full transparency. Our timelines are based on Calendar Days.

1. Free Shipping & Exclusions

Ormau INC offers Free Standard Shipping on all orders within the contiguous United States. We manage the entire logistics chain with no hidden handling fees.

Exclusions: We currently do not ship to Alaska, Hawaii, U.S. Overseas Territories (Puerto Rico, Guam, etc.), Military Bases (APO/FPO/DPO), or P.O. Boxes.

2. Estimated Delivery Timeline

Order Processing & Production	12–14 Days
International Transit & Logistics	~30 Days
Local U.S. Final-Mile Delivery	10–15 Days
Total Estimated Delivery Time	52–59 Calendar Days

3. Customs & Taxes

We handle all brokerage fees. Sales tax is automatically calculated at checkout based on your destination.

4. Final-Mile Delivery

Specialized carriers will contact you via phone or email to coordinate a delivery window.

5. Tracking & 6. Damaged Items

Monitor 24/7 via our Tracking Page. Please report any issues within 7 Calendar Days of receipt with photos of packaging and product.

Contact Ormau Support:

Email: info@ormau.com

Phone: +1 (334) 820-0132

Support Ticket: ormau.com/support-ticket

Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA

Metal chair

ColorChevron down icon

Color

MaterialChevron down icon

Material

Number of Items IncludedChevron down icon

Number of Items Included

PriceChevron down icon

Price